Privacy Policy

Effective date: September 3, 2026

Bikeabout Inc. respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit bikeaboutinc.site, create an account, contact us, or place an order.

Information we collect

• Contact and account information: name, email address, phone number, username, and account preferences.
• Order information: products ordered, billing and shipping addresses, order notes, transaction status, and the payment method used.
• Device and usage information: IP address, browser and device information, pages viewed, referral information, cookies, and security logs.
• Communications: messages, support requests, reviews, and other information you choose to provide.

Payment details are handled by the payment provider selected at checkout. Bikeabout Inc. generally receives transaction confirmation and limited payment-method information rather than complete card details.

How we use information

• Process, fulfill, deliver, return, and support orders.
• Create and administer customer accounts.
• Communicate about purchases, service, security, and requested support.
• Prevent fraud, misuse, and unauthorized access.
• Operate, troubleshoot, analyze, and improve the website and store.
• Comply with tax, accounting, legal, and regulatory obligations.
• Send marketing communications where permitted and subject to your opt-out choices.

How information is shared

We may share information with service providers that support hosting, WooCommerce store operation, payments, shipping, communications, analytics, fraud prevention, and professional services. We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, acquisition, or sale of business assets. We do not sell personal information for money.

Cookies and similar technologies

Essential cookies keep the cart, checkout, account, and security features working. Other cookies may remember preferences, measure performance, or support marketing when enabled. See our Cookie Policy for details and available choices.

Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including order fulfillment, warranty and support, fraud prevention, dispute resolution, and legal, tax, or accounting requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or information about disclosures, and to withdraw consent or object to certain processing. You may unsubscribe from marketing using the link in a message. Some information may be retained where required by law or needed for legitimate business purposes.

Children

The store is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information.

International visitors

Information may be processed in countries other than the one where you live. Applicable safeguards and mandatory local rights continue to apply.

Changes and contact

We may update this policy and will post a revised effective date. To ask a privacy question or exercise an available right, email contact@bikeaboutinc.site.